Revenue Enhancement Services
- Situational analyses.
- Land audits.
- Database harmonisation;
- Surveyor General.
- Deeds Office.
- Valuation Rolls.
- GIS.
- Financial Systems.
- Tariff setting.
- Metering.
- Billing.
- Loss management.
- Customer services.
- Indigent management.
- Revenue enhancement strategies.
- Customer database management.
- Outsourced revenue administration services.
- Consulting services related to the impact and practical implication of new legislation.
Debt Collection Services
- Pre-legal debt collection
- production and delivery of all required notices and demand letters.
- Telephonic and SMS campaigns.
- Door to door contact where required.
- Legal Collections
- Summons to warrant of execution on an un-apposed basis.
- S56 and S57 processes.
- Administration of Acknowledgements of Debts and Promises to Pay.
- Administration of Emolument Attachment Orders.
- Administration of deceased estates.
Collection Optimisation Services
- Propensity to pay modelling.
- Collection optimisation modelling.
- Debt book valuations.
Data Management Services
- Data cleansing.
- Data maintenance.
- Electronic tracing.
- Physical tracing.
- Data tracking.
- Data cleansing.
- Indigent Identification and Management.
Field Services
- Delivery of notices.
- Physical tracing.
- Household audits.