Pre-Legal & Soft Collections

Ensuring Timely Payments Without Legal Action

At Revco, we specialise in Pre-Legal and Soft Collections that are designed to recover outstanding debt while preserving relationships.
Our approach is professional, efficient, and compliant with South African regulations – focusing on early intervention to avoid legal escalation and unnecessary costs.

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Why Choose Our Soft Collection Services?

We understand that collecting debt doesn’t always need to be aggressive. Our pre-legal solutions provide a respectful and effective way to prompt payments before taking legal steps. Our comprehensive system combines human interaction with smart technology to reach debtors faster and more efficiently.

Multi-Channel Outreach for Maximum Impact

We use a variety of communication methods to ensure maximum reach and response:

  • Call Center Campaigns – Our trained agents follow professional scripts and maintain courteous engagement to encourage resolution.
  • SMS & Email Reminders – Sent at optimal times to ensure visibility and prompt responses.
  • WhatsApp Reminders – Direct and instant communication that meets debtors where they are.
  • Bitly Tracking Links – We track engagement and click-through rates on payment links to measure interest and response behavior.

Automated Follow-Ups & Digital Workflows

Our intelligent systems automate follow-ups based on debtor behavior. If a debtor opens a message but does not act, our system schedules the next communication automatically. This reduces the need for manual tracking and ensures consistent follow-through without delay.

Early-Stage Collections – A Smarter Strategy

Addressing overdue accounts early is crucial. Our early-stage collection services focus on:

  • Timely reminders before accounts go cold
  • Maintaining brand reputation and customer relationships
  • Preventing the need for legal recovery and associated costs

By acting fast and staying professional, we keep your cash flow healthy without damaging your business relationships.

Ideal for:

  • Municipalities
  • Financial service providers
  • Medical practices
  • Property rental agencies
  • Telecommunications and utility providers
  • Retailers and subscription-based businesses

Get in touch

Let’s Talk Collections – The Smart Way
If you’re struggling with unpaid invoices or want to reduce your DSO (Days Sales Outstanding), our soft collection services are the ideal first step. We’ll help you collect faster, maintain professionalism, and avoid legal pitfalls.

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